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Residential Facilities | Division of Student Affairs
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Services
Alerts & Outages Submit a Request Housekeeping Maintenance & Repairs Keys & Access Pest Prevention Planning, Design & Construction Emergency Services
Projects & Initiatives
Facilities Housing Plan Design Criteria/Facility Standards Winter Break Work in Your Residence Hall
Resident Resources
Amenities Moisture Control & Mold Keeping Your Room Clean Entering Your Living Space Community Safety Tips for Resident Assistants Frequently Asked Questions (FAQs)
About Us
Our Team Our Units How to Identify our Staff Annual Report Learning Day Scholarships Join Our Team Contact Us
Residence Halls & Communities Chapter Houses RecWell
Alerts & Outages Submit a Request Housekeeping Maintenance & Repairs Keys & Access Pest Prevention Planning, Design & Construction Emergency Services
Facilities Housing Plan Design Criteria/Facility Standards Winter Break Work in Your Residence Hall
Amenities Moisture Control & Mold Keeping Your Room Clean Entering Your Living Space Community Safety Tips for Resident Assistants Frequently Asked Questions (FAQs)
Our Team Our Units How to Identify our Staff Annual Report Learning Day Scholarships Join Our Team Contact Us
Exterior of Johnson-Whittle Hall and Heritage Community plaza.

We're Here For You!

Division of Student Affairs

Our staff is where quality meets care. With every routine or emergency service request, we create an environment where students can thrive.

About Service Requests

Services & Support

laptop mockup showing facilities service central web portal

Service Request

Report facility issues through Facilities Service Central’s portal, where you can submit requests, track progress, and upload files in one place. For emergency facility issues, call the 24-hour Service Center at 301-314-9675.

Facilities Service Central
Residence hall room with wooden desk, chair, and microfridge.

Amenities

Explore residence hall amenities, including bed loft options, MicroFridge units, and laundry facilities. Find information on availability, usage guidelines, and approved vendors.

Resident Amenities
Dorchester Hall construction/renovations.

Alerts and Utility Outages

Stay informed on the latest alerts and utility outages. Find out about scheduled and emergency services happening in your residence hall.

Alerts & Utility Outages


News

  • Anne Arundel Snow

    Winter Break 2024-2025: Residence Hall Work Plans

    Winter break is here and our Residential Facilities team will be busy getting your residence halls ready for the spring semester. This is the perfect time for us to tackle important projects like maintenance, deep cleaning, and inspections that aren’t possible while you’re on campus.Want to know what’s planned for your hall? Check out the details in the document below.Questions? resfacilities@umd.edu or call our Service Center at 301-314-9675
    View Article Details for Winter Break 2024-2025: Residence Hall Work Plans
  • Housekeeping staff recognized by President Pines

    Honoring Excellence: Housekeepers Recognized for Outstanding Service at University of Maryland

    Six deserving housekeepers were honored on September 26, 2024, during the Appreciation Luncheon at the University House, University of Maryland. Rubia Martinez, Rose Etienne, Abigail Lopez, Magdala Bauge, Maria Lozano, and Rosalba Guillen were recognized alongside housekeepers from Facilities Management for their outstanding work ethic and service to students. They received certificates of appreciation from President Pines and enjoyed a special lunch in their honor. The event was attended by their supervisors, managers, department leadership, and other university leaders.
    View Article Details for Honoring Excellence: Housekeepers Recognized for Outstanding Service at University of Maryland
  • Housekeeping Leadership Team showcasing their CMI Certificates

    Over 350 Years of Collective Trades Experience Recognized in Elkton Hall

    Laughter, gentle whispers, reflective silence, and heartfelt declarations filled the basement of Elkton Hall at UMD College Park as the long serving Residential Facilities housekeeping leadership team received their well-deserved trainer certification from the accredited CMI Institute
    View Article Details for Over 350 Years of Collective Trades Experience Recognized in Elkton Hall

View of Anne Arundel Hall with students walking along the sidewalk in the foreground, with fall foliage.

Residence Halls & Communities

Explore our building pages for detailed information such as space type, room/furniture dimensions, amenities, bathroom facilities, gender accommodation, capacity, building occupants, and more.



Staff Spotlight

Warren Roberts

Warren Roberts (community maintenance) came this morning, helped me understand what was the issue was with the temperature, and fixed it super fast! He is also very personable and nice.

S.S., Student

Bao Liang

Bao Liang (community maintenance) was amazing! Not only did he finish his work in a timely manor he was also super kind and helped me with other maintenance issues...He genuinely wanted to help out in any way that he could and I appreciated that heavily. We need more staff like Bao Liang!

L.T., Student

Eric Holh

Not only was Eric Hohl (furnishings shop) two weeks ahead of schedule but he was incredibly fast, professional, kind and understanding. He made this process extremely smooth and I just wanted to highlight great work where I saw it! 

S.S., Student

Residential Facilities | Division of Student Affairs
7757 Baltimore Ave, College Park, Maryland 20742, US
resfacilities@umd.edu 301-314-3486