We're Here For You!
Our staff is where quality meets care. With every routine or emergency service request, we create an environment where students can thrive.
Services & Support
Service Request
Report facility issues through Facilities Service Central’s portal, where you can submit requests, track progress, and upload files in one place. For emergency facility issues, call the 24-hour Service Center at 301-314-9675.
Alerts and Utility Outages
Stay informed on the latest alerts and utility outages. Find out about scheduled and emergency services happening in your residence hall.
Prevent Moisture & Mold
Learn simple ways to prevent moisture and mold in your room, recognize potential problems and how to report concerns to Residential Facilities.
News
Worcester Hall Hot Water Update
Updates and related communications are provided below, with the most recent information listed first. The original article remains available below for additional context.View Article Details for Worcester Hall Hot Water Update Upgrades Underway in the Ellicott Community
Exciting news — two University of Maryland residence halls are receiving significant improvements that will enhance the residential experience for current and future Terps.Residential Facilities, Resident Life and Facilities Management are collaborating on upgrades to Ellicott Hall and Hagerstown Ha...View Article Details for Upgrades Underway in the Ellicott Community A New Home for Accessibility and Disability Services
Accessibility and Disability Services (ADS) now has a new home on the ground floor of Caroline Hall after a renovation designed to improve access, coordination and the overall student experience.The project, led by Violet Battat, a project manager in the Planning, Design and Construction unit, trans...View Article Details for A New Home for Accessibility and Disability Services
Residence Halls & Communities
Explore our building pages for detailed information such as space type, room/furniture dimensions, amenities, bathroom facilities, gender accommodation, capacity, building occupants, and more.
Staff Spotlight
Warren Roberts (community maintenance) came this morning, helped me understand what was the issue was with the temperature, and fixed it super fast! He is also very personable and nice.
S.S., Student
Bao Liang (community maintenance) was amazing! Not only did he finish his work in a timely manor he was also super kind and helped me with other maintenance issues...He genuinely wanted to help out in any way that he could and I appreciated that heavily. We need more staff like Bao Liang!
L.T., Student
Not only was Eric Hohl (furnishings shop) two weeks ahead of schedule but he was incredibly fast, professional, kind and understanding. He made this process extremely smooth and I just wanted to highlight great work where I saw it!
S.S.
Student