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Residential Facilities | Division of Student Affairs
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Services
Alerts & Outages Submit a Request Housekeeping Maintenance & Repairs Keys & Access Pest Prevention Planning, Design & Construction Emergency Services
Projects & Initiatives
Facilities Housing Plan Design Criteria/Facility Standards Winter Break Work in Your Residence Hall
Resident Resources
Amenities Moisture Control & Mold Keeping Your Room Clean Entering Your Living Space Community Safety Tips for Resident Assistants Frequently Asked Questions (FAQs)
About Us
Our Team Our Units How to Identify our Staff Annual Report Learning Day Scholarships Join Our Team Contact Us
Residence Halls & Communities Chapter Houses RecWell
Alerts & Outages Submit a Request Housekeeping Maintenance & Repairs Keys & Access Pest Prevention Planning, Design & Construction Emergency Services
Facilities Housing Plan Design Criteria/Facility Standards Winter Break Work in Your Residence Hall
Amenities Moisture Control & Mold Keeping Your Room Clean Entering Your Living Space Community Safety Tips for Resident Assistants Frequently Asked Questions (FAQs)
Our Team Our Units How to Identify our Staff Annual Report Learning Day Scholarships Join Our Team Contact Us

Maintenance & Repairs

Home Services Maintenance & Repairs

Our Facilities Maintenance team provides the following services:

  • Heating and cooling repairs
  • Plumbing repairs
  • Electrical repairs
  • Access requests
  • ADA access requests
  • ADA accommodations request
  • Life safety equipment testing
  • Indoor Air Quality (IAQ) inquiries
  • Emergency response (24/7)
  • Furnishings requests
  • Painting
  • Commercial kitchen repairs
  • Mechanical room inspections
  • Flooring/carpet repairs/replacement
  • Wall repair
  • Ceiling repair
  • Door/lock maintenance
  • Window/screen repairs
  • Small project execution
  • Minor moving requests
  • Snow Inspection
  • Appliance repair/replacement

Our Response

flowchart showing maintenance response process

Community Maintenance Teams

  • Troubleshoot and handle general maintenance tasks
  • If unresolved: Specialty Teams

Specialty Teams - HVAC, Plumbing and Electrical

  • Assess and resolve specific issues
  • If unresolved: Facilities Management or Contractor

Facilities Management or Contractor

  • Address higher-level and campus-wide repairs
  • External resolution of issues beyond in-house capabilities

Summer Work

During the summer, our Facilities Maintenance staff and housekeepers prepare halls for fall residents and summer guests. We assess room and building conditions, prioritize essential repairs, and tackle disruptive projects like installing new carpets, furniture, and mattresses, painting rooms and lounges, and replacing light bulbs and faucet washers.

Floods and Fire

Our team responds to emergencies such as floods, drain back-ups, and fires, drawing staff from Building Services, Facilities Maintenance, and our management team. We also address weather-related emergencies, including hurricane and electrical storm damage.

Residential Facilities | Division of Student Affairs
7757 Baltimore Ave, College Park, Maryland 20742, US
resfacilities@umd.edu 301-314-3486