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Residential Facilities | Division of Student Affairs
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Services
Alerts & Outages Submit a Request Housekeeping Maintenance & Repairs Keys & Access Pest Prevention Planning, Design & Construction Emergency Services
Projects & Initiatives
Facilities Housing Plan Design Criteria/Facility Standards Spring Break Work in Your Residence Hall Winter Break Work in Your Residence Hall
Resident Resources
Amenities Moisture Control & Mold Keeping Your Room Clean Entering Your Living Space Community Safety Tips for Resident Assistants Frequently Asked Questions (FAQs)
About Us
Our Team Our Units How to Identify our Staff Annual Report Learning Day Scholarships Join Our Team Contact Us
Residence Halls & Communities Chapter Houses RecWell
Alerts & Outages Submit a Request Housekeeping Maintenance & Repairs Keys & Access Pest Prevention Planning, Design & Construction Emergency Services
Facilities Housing Plan Design Criteria/Facility Standards Spring Break Work in Your Residence Hall Winter Break Work in Your Residence Hall
Amenities Moisture Control & Mold Keeping Your Room Clean Entering Your Living Space Community Safety Tips for Resident Assistants Frequently Asked Questions (FAQs)
Our Team Our Units How to Identify our Staff Annual Report Learning Day Scholarships Join Our Team Contact Us
A staff member in a Maryland hoodie smiles while a student at a desk talks on an office phone and another types on a keyboard in the Service Center.

We're Here For You!

Division of Student Affairs

Our staff is where quality meets care. With every routine or emergency service request, we create an environment where students can thrive.

About Service Requests

Looking for room or furniture dimensions?

Furniture dimensions: Visit your Residence Hall page and select Room Furnishings for furniture measurements and details.

Room dimensions: Visit the Facilities Service Central website and sign in with your CAS credentials. Under the Space section, select Floor Plans, choose your residence hall and floor, then use the Measurement Tool to view approximate room dimensions. Measurements may vary by room and are intended for planning purposes only.

 

Services & Support

Laptop showing a Facilities Service Central website with a grid of maintenance icons.

Service Request

Report facility issues through Facilities Service Central’s portal, where you can submit requests, track progress, and upload files in one place. For emergency facility issues, call the 24-hour Service Center at 301-314-9675.

Facilities Service Central
Two facilities workers in neon shirts repairing an exterior doorway of Dorchester Hall.

Alerts and Utility Outages

Stay informed on the latest alerts and utility outages. Find out about scheduled and emergency services happening in your residence hall.

Alerts & Utility Outages
Graphic with the words “Apply for Scholarship” in large white text on a teal background, featuring a gold coin with a dollar sign wearing a graduation cap over the word “Scholarship.”

Now Accepting Applications!

Applications are now open. Learn more about eligibility and the application process.

Apply for the DRF Scholarship


News

  • DRF housekeeping staff awarded certificate at President’s Luncheon

    Residential Facilities Housekeepers Honored at President’s Luncheon

    Seven Residential Facilities housekeepers were honored for their exceptional dedication and service on September 16, 2025, at the University of Maryland’s Appreciation Luncheon in the University House. Alongside housekeepers from Facilities Management, the honorees received certificates of appreciat...
    View Article Details for Residential Facilities Housekeepers Honored at President’s Luncheon
  • Chestertown Hall Renovation: A Showcase of DRF Excellence

    This past year, the Department of Residential Facilities (DRF) demonstrated what it means to deliver results Fearlessly Forward with the successful renovation of Chestertown Hall. An ambitious transformation project with the goal of opening the residence hall in August 2025 to welcome students and R...
    View Article Details for Chestertown Hall Renovation: A Showcase of DRF Excellence
  • Fall Transition from Air Conditioning to Heat: What You Need to Know

    As fall sets in, the Residential Facilities team is working hard to ensure a smooth switch from air conditioning to heating in your residence hall. October weather can be unpredictable, so here’s everything you need to know about the transition and how you can help.HVAC Systems in Residence HallsEac...
    View Article Details for Fall Transition from Air Conditioning to Heat: What You Need to Know

View of Anne Arundel Hall with students walking along the sidewalk in the foreground, with fall foliage.

Residence Halls & Communities

Explore our building pages for detailed information such as space type, room/furniture dimensions, amenities, bathroom facilities, gender accommodation, capacity, building occupants, and more.

Residence Halls & Communities


Staff Spotlight

Warren Roberts

Warren Roberts (community maintenance) came this morning, helped me understand what was the issue was with the temperature, and fixed it super fast! He is also very personable and nice.

S.S., Student

Bao Liang

Bao Liang (community maintenance) was amazing! Not only did he finish his work in a timely manor he was also super kind and helped me with other maintenance issues...He genuinely wanted to help out in any way that he could and I appreciated that heavily. We need more staff like Bao Liang!

L.T., Student

Eric Holh

Not only was Eric Hohl (furnishings shop) two weeks ahead of schedule but he was incredibly fast, professional, kind and understanding. He made this process extremely smooth and I just wanted to highlight great work where I saw it! 

S.S.

Student

Residential Facilities | Division of Student Affairs
7757 Baltimore Ave, College Park, Maryland 20742, US
resfacilities@umd.edu 1-301-314-3486