We're Here For You!
Our staff is where quality meets care. With every routine or emergency service request, we create an environment where students can thrive.
Services & Support
Service Request
Report facility issues through Facilities Service Central’s portal, where you can submit requests, track progress, and upload files in one place. For emergency facility issues, call the 24-hour Service Center at 301-314-9675.
Spring Break Work in Your Residence Hall
During spring break, the Residential Facilities team will complete maintenance and improvement projects in the residence halls. Review the project list to see how work may affect your hall.
Alerts and Utility Outages
Stay informed on the latest alerts and utility outages. Find out about scheduled and emergency services happening in your residence hall.
News
Chestertown Hall Renovation: A Showcase of DRF Excellence
This past year, the Department of Residential Facilities (DRF) demonstrated what it means to deliver results Fearlessly Forward with the successful renovation of Chestertown Hall. An ambitious transformation project with the goal of opening the residence hall in August 2025 to welcome students and RAs for the new academic year. Thanks to vision, determination, and teamwork, DRF completed the project on time at a cost of approximately $2.5 million.View Article Details for Chestertown Hall Renovation: A Showcase of DRF Excellence Fall Transition from Air Conditioning to Heat: What You Need to Know
As fall sets in, the Residential Facilities team is working hard to ensure a smooth switch from air conditioning to heating in your residence hall. October weather can be unpredictable, so here’s everything you need to know about the transition and how you can help.View Article Details for Fall Transition from Air Conditioning to Heat: What You Need to Know Elevator Modernization: Improving Safety and Reliability at Centreville Hall
At the University of Maryland, student safety and comfort are always top priorities. That’s why one of Residential Facilities’ main focuses in 2025 is the modernization of the elevators in Centreville Hall. This project is an important step toward ensuring that residents have reliable, safe, and efficient elevator service for years to come.View Article Details for Elevator Modernization: Improving Safety and Reliability at Centreville Hall
Residence Halls & Communities
Explore our building pages for detailed information such as space type, room/furniture dimensions, amenities, bathroom facilities, gender accommodation, capacity, building occupants, and more.
Staff Spotlight
Warren Roberts (community maintenance) came this morning, helped me understand what was the issue was with the temperature, and fixed it super fast! He is also very personable and nice.
S.S., Student
Bao Liang (community maintenance) was amazing! Not only did he finish his work in a timely manor he was also super kind and helped me with other maintenance issues...He genuinely wanted to help out in any way that he could and I appreciated that heavily. We need more staff like Bao Liang!
L.T., Student
Not only was Eric Hohl (furnishings shop) two weeks ahead of schedule but he was incredibly fast, professional, kind and understanding. He made this process extremely smooth and I just wanted to highlight great work where I saw it!
S.S., Student