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Residential Facilities | Division of Student Affairs
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Facilities
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Services
Alerts & Outages Submit a Request Housekeeping Maintenance & Repairs Keys & Access Pest Prevention Planning, Design & Construction Emergency Services
Projects & Initiatives
Facilities Housing Plan Design Criteria/Facility Standards Spring Break Work in Your Residence Hall Winter Break Work in Your Residence Hall
Resident Resources
Amenities Moisture Control & Mold Keeping Your Room Clean Entering Your Living Space Community Safety Tips for Resident Assistants Frequently Asked Questions (FAQs)
About Us
Our Team Our Units How to Identify our Staff Annual Report Learning Day Scholarships Join Our Team Contact Us
Residence Halls & Communities Chapter Houses RecWell
Alerts & Outages Submit a Request Housekeeping Maintenance & Repairs Keys & Access Pest Prevention Planning, Design & Construction Emergency Services
Facilities Housing Plan Design Criteria/Facility Standards Spring Break Work in Your Residence Hall Winter Break Work in Your Residence Hall
Amenities Moisture Control & Mold Keeping Your Room Clean Entering Your Living Space Community Safety Tips for Resident Assistants Frequently Asked Questions (FAQs)
Our Team Our Units How to Identify our Staff Annual Report Learning Day Scholarships Join Our Team Contact Us
A staff member in a Maryland hoodie smiles while a student at a desk talks on an office phone and another types on a keyboard in the Service Center.

We're Here For You!

Division of Student Affairs

Our staff is where quality meets care. With every routine or emergency service request, we create an environment where students can thrive.

About Service Requests

Services & Support

laptop mockup showing facilities service central web portal

Service Request

Report facility issues through Facilities Service Central’s portal, where you can submit requests, track progress, and upload files in one place. For emergency facility issues, call the 24-hour Service Center at 301-314-9675.

Facilities Service Central
A student walks down brick stairs outside a campus building framed by green and pink foliage.

Spring Break Work in Your Residence Hall

During spring break, the Residential Facilities team will complete maintenance and improvement projects in the residence halls. Review the project list to see how work may affect your hall.

Spring Break Project List
Dorchester Hall construction/renovations.

Alerts and Utility Outages

Stay informed on the latest alerts and utility outages. Find out about scheduled and emergency services happening in your residence hall.

Alerts & Utility Outages


News

  • Fall Transition from Air Conditioning to Heat: What You Need to Know

    As fall sets in, the Residential Facilities team is working hard to ensure a smooth switch from air conditioning to heating in your residence hall. October weather can be unpredictable, so here’s everything you need to know about the transition and how you can help.
    View Article Details for Fall Transition from Air Conditioning to Heat: What You Need to Know
  • Elevator Modernization: Improving Safety and Reliability at Centreville Hall

    At the University of Maryland, student safety and comfort are always top priorities. That’s why one of Residential Facilities’ main focuses in 2025 is the modernization of the elevators in Centreville Hall. This project is an important step toward ensuring that residents have reliable, safe, and efficient elevator service for years to come.
    View Article Details for Elevator Modernization: Improving Safety and Reliability at Centreville Hall
  • Graphic showing that recycling must go in the bin loose, not in plastic bags.

    New Recycling Requirement at UMD: No Bags in the Bin

    The University of Maryland has made an important change to campus recycling: all recyclables must go in the bin loose, not in plastic bags.Why the change?UMD recently switched to a new recycling processor that does not accept plastic liners in recycling loads. Any recyclables collected in plastic bags will be rejected and sent to the landfill. Read Campus Recycling Shifts to Bag-Free System for more information.Why it matters to you
    View Article Details for New Recycling Requirement at UMD: No Bags in the Bin

View of Anne Arundel Hall with students walking along the sidewalk in the foreground, with fall foliage.

Residence Halls & Communities

Explore our building pages for detailed information such as space type, room/furniture dimensions, amenities, bathroom facilities, gender accommodation, capacity, building occupants, and more.



Staff Spotlight

Warren Roberts

Warren Roberts (community maintenance) came this morning, helped me understand what was the issue was with the temperature, and fixed it super fast! He is also very personable and nice.

S.S., Student

Bao Liang

Bao Liang (community maintenance) was amazing! Not only did he finish his work in a timely manor he was also super kind and helped me with other maintenance issues...He genuinely wanted to help out in any way that he could and I appreciated that heavily. We need more staff like Bao Liang!

L.T., Student

Eric Holh

Not only was Eric Hohl (furnishings shop) two weeks ahead of schedule but he was incredibly fast, professional, kind and understanding. He made this process extremely smooth and I just wanted to highlight great work where I saw it! 

S.S., Student

Residential Facilities | Division of Student Affairs
7757 Baltimore Ave, College Park, Maryland 20742, US
resfacilities@umd.edu 301-314-3486