Housekeeping
Meet our Housekeeping unit, a dedicated team of 168 individuals who ensure your campus experience is nothing short of exceptional. They are your valued partners, working diligently behind the scenes to ensure your residence halls and recreational facilities are always pristine and inviting.
Our housekeeping team values responsible behavior, conducting themselves professionally, politely, respectfully, and ethically, and holding themselves accountable to the highest standards.
At the core of their mission lies collaboration and communication. They work hand in hand with students, faculty, and staff, ensuring that every corner of our facilities shines with professionalism and care. In the dynamic landscape of Residential Facilities, our housekeeping team stands as a pillar of support, with some staff members serving our community for over 35 years.
CMI (Cleaning Management Institute) Certification Key
capture Housekeeper Basic Certified
capture Housekeeper Advanced Certified
capture Housekeeping Supervisor Certified
capture Housekeeping Trainer Certified
Isabel Marroquin
Housekeeper Trainer
Juan Escobar
Building Services Manager, South Campus
Cheryl John
Building Services Manager, North Campus
Tremmele Tisdale
Building Services Manager, North Campus
Gemechis Feyisa
Building Services Manager, Night Program
Keith Smith
Assistant to the Associate Director
Our Commitment to Excellence: CIMS Accreditation Renewal 2024
Since 2008, Residential Facilities has proudly maintained accreditation under the Cleaning Industry Management Standard (CIMS), a distinguished third-party accreditation setting the benchmark for successful, high-quality cleaning operations.
Every two years, CIMS conducts a thorough assessment of our Housekeeping unit, scrutinizing every aspect of our operations to ensure we exceed industry standards.
During their visits, CIMS representatives conduct physical inspections, engage with our staff, and evaluate our performance against their criteria. Their independent judgment ensures we not only meet but surpass expectations.
With our accreditation renewal in May 2024, we remain steadfast in our commitment to maintaining our high standards. This assessment provided another opportunity to showcase our dedication to excellence and reaffirm our commitment to providing top-tier residential facilities. Our proven track record of 16 years of continuous accreditation speaks volumes, and we're eager to continue delivering exceptional results for our residents and stakeholders.
We are proud of our Housekeeping team and the high quality of the services they provide everyday.
To learn more about our CIMS accreditation and continuous efforts in maintaining top-notch facilities, read Student Affairs' full article: Housekeeping Program Secures Top Industry Honor.
Pest Control
Meet our Pest Control unit! Our small but mighty team of three ensures your living environment stays clean, safe, and comfortable. With years of experience and a commitment to employing the best integrated pest management practices, we are here to address any pest concerns, providing peace of mind for all residents. Whether it's preventative measures or immediate solutions, we're here to help.
Brian Hain
Manager, Urban Biology
Jessie Hoteling
Environmental Specialist, Urban Biology
Kelvin Khoo
Environmental Specialist, Urban Biology
Certifications
Maryland Department of Agriculture (MDA)
Our staff are licensed and certified with the Maryland Department of Agriculture (MDA). We have yearly certification training and our records and /shop areas are audited by the MDA every 2 to 3 years. When we must use pesticides we rigidly adhere to the proper use and application directions provided by the manufacturer. Every pesticide comes with a label for use,which includes mix rates, approved application sites and insects that it may control. The label is the LAW, period. If we use a pesticide we will use it in accordance with that label.
Department of Natural Resources (DNR)
Our Staff are also certified through the Maryland Department of Natural Resources (DNR) to ensure the safe trapping, handling and relocation of wildlife. Yearly reports of any interactions with wildlife are submitted to the DNR. Campus is home to many different types of mammals such as squirrels, bats, deer, foxes, opossums and groundhogs to name a few. Generally, wildlife is left alone unless it decides to call one of our buildings home or poses a health or safety risk to the campus community.
Logistics
Linford Wedderburn
Storekeeper 3
Pierre Seukap
Storekeeper 1