Who to Call?

Residents, guests and staff can call year-round and one of our student staff will help assist you in reporting problems in our buildings or answering basic questions about services we provide.

Based on the information provided to them, our Service Center staff can generate work orders to be given the next day to our service staff, or they may immediately contact our own or other staff for emergency services. There are also other departments and some off-campus service providers that you need to call directly.
 

Who do you call? The Residential Facilities Service Center Staff. Call 4-WORK (301-314-9675) for your service needs.



You Won't Always Call x4-WORK

​Call Public Safety for PERSONAL EMERGENCIES

Crimes in progress, medical & fire emergency.......................................................................................Call 911​ anytime

Thefts and non-emergency police services............................................................................​...UM Police ​301-405-3555

Lost keys and lock changes...................................................................................​....................Go to your Service Desk

Cable TV service (Comcast).........................................................................​..........Click for Cable TV Service Requests

In-room data access problems......................................................................................................Call DIT ​301-314-9675

In-room telephone problems...........................................................................​............................. Call DIT ​301-314-9675

Laundry refunds...........................................................................​...​............................................................​800-229-7837

Lost or damaged ID Cards.........................................................................​..........Go to Mitchell Building to get a new id

​Other campus buildings

​Dining Services buildings...........................................................................................................................​.301-314-8086

Stamp Student Union................................................................................................................................​..301-314-3375

Courtyards...............................................................................................................................................​...​301-314-2466

Commons................................................................................................................................................​...301-226-2749

Other buildings and grounds..................................................................................Facilities Management ​301-405-2222